Access to my information

In accordance with the Health Records Act 2001 patients can request to access information from a medical record.

Once your application form has been received, a search will be conducted for the information you seek.

Under the Health Records Act 2001 and the Privacy Act 2014 Masada Private Hospital has 45 days to provide the requested information.

There are costs involved in providing this information and an invoice will be sent once an initial request is made. These are in accordance with the Health Record Regulations 2023.

Fees & Charges:

Standard administration fee: $39.80
Registered post: $12.00
Photocopying: 0.20c per page
Retrieval from secondary storage: $19.10

All requests for access to your medical information must be made in writing accompanied with photo identification (current drivers licence, passport or Keypass) addressed to

The Privacy Officer
Masada Private Hospital
26 Balaclava Road
East St. Kilda 3183
Phone: (03) 9038 1361
Fax: (03) 9038 1362

Or alternatively, email releaseofinfo.msp@ramsayhealth.com.au

Click here for our Release of Information Request form